About Hearth and Haven Hosting

A husband and wife team caring for homes in Bloomington, Brown County, New Albany, and Jeffersonville.

Who We Are

We are Joseph and Laura Sauer. Laura has lived in New Albany her whole life. I grew up in Bloomington and have called Southern Indiana home for 30 years. We are raising our children, Amelia and Finn, here, and we started this company here with our first short term rental.

We love serving people. Laura spent years serving the people of Floyd County. I have served people in many ways, most recently as a cardiac nurse for nearly a decade. Those experiences taught us how to care for our guests, our owners, and their homes.

We work with a small number of owners across Indiana on purpose. This lets us know each owner well and give each home the personal attention and care it deserves. We see every owner as a partner, and we build that relationship to last.

Why Hospitality Comes First

Joseph spent his early career in hospitality and his professional career as a registered nurse. The combination shaped how he approaches this work. Hospitality taught him how to create an experience people want to return to. Nursing taught him how to read people, anticipate what they need before they ask, and stay calm and clear when something goes wrong.

The hospitality side of this business is the part Joseph leads personally. The guest experience, the relationship with the owner, the way a difficult moment is navigated, these are not tasks to delegate. They are the work.

How We Work

Joseph leads the guest and owner side of the business directly. Every owner we partner with works with him personally, from the first conversation forward. Laura leads marketing, listing presentation, and design, and works alongside owners preparing a property to go live. The rest of the team handles operations, vendor coordination, and reporting, so that nothing falls through the cracks and your home is cared for at every step.

We have built our team and our vendor network with the same selectivity we bring to choosing owners. The people who clean, maintain, and care for your property are held to the same standards we hold ourselves to.

Let’s Begin

Your home deserves a manager who understands your goals, gets the most out of your property, and protects your investment. We work our hardest to bring in the highest revenue your home can earn. Whether you're just starting out, switching managers, or have a quick question, we'd love to hear from you. Reach out anytime. We're ready to get to work.